ORDER SHIPPING CONFIRMATION & TRACKING DETAILS

LAST NAME listed in the chart below is the "BUYER"

ZIP CODE / POSTAL CODE listed is the "RECIPIENT"

The most current orders are posted at the top of the chart.

~ COLOR CODED LEGEND ~

f your order falls in one of the following categories, you can easily identify your order/ name in colour.

Color	Type of Order	Description
BLUE	Custom Orders	-(includes pedal cars, coolers, mailboxes, toilet seats, etc.),
RED	Tracking	-indicates an order under investigation to; acquire a tracking #, incorrect digit in the tracking # provided, problems with delivery, etc.
SKY BLUE	Expedited / Air	-all orders shipped air will indicate air above the zip/postal code
GREEN	International	-all orders shipped outside the 50 United States
ORANGE	Pedal Car	-all pedal car orders
.	.	.
.	buyer =	the person who paid for an item, the credit card holder
.	recipient =	the person or "consignee" who will receive the item(s)
.	eta =	estimated time of arrival
.	del =	order has been delivered
.	b/o =	when an item is back ordered, and is temporarily out of stock
.	disc =	when an item has been discontinued, and no stock available

NOTE: Ground shipping is estimated for delivery; only air shipments are guaranteed by couriers.
Couriers FedEx and UPS update (change) scheduled delivery dates due to inclement weather, truck breakdown, backlog, etc.
~~~~~

TRACKING INFORMATION IS POSTED WHEN?
Carrier tracking numbers will be filled in as this information becomes available and confirms that your item has been shipped.
Meanwhile, if you see your name but no tracking # this means the order is in progress.
Updates are published late afternoon Monday through Friday; a minimum of 3 times daily during the month of December.

Peak Times -- Suppliers can be slow getting these numbers to distributors.
Particularly during the month of December, as the priority is shipping to ensure merchandise reaches its destination in time for Christmas.
We all work very long hours during peak times and appreciate your patience.
Random checks are performed on orders to check their progress, we do our best to check ALL trackable December orders.
PLEASE check the status of your order.

If for some reason the tracking information does not work, email us.
To check your order WE MUST HAVE your name, recipient's name
(if different from that of the buyer).
We CANNOT trace your order without information.

WHAT DOES IT MEAN WHEN MY NAME IS NOT LISTED BELOW?
Check the date and time that you placed your oder to see if you have allowed enough time for this information to be entered.
It is "not" done automatically, it must be entered and loaded by hand. This is done most afternoons, Monday through Friday.
Orders placed after 12 noon on Fridays may not be listed until Monday or Tuesday afternoon.
Orders placed through our shopping cart provide the buyer with an automated confirmation.
If not received, either your email was undeliverable or your order did not go through.
NO name, NO email, then write to us please and we'll investigate.
~~~ Please do not telephone us on discontinued items, sorry we cannot get them. ~~~

~~~ TRACKING YOUR ORDER ~~~
UPS, FedEx and DHL tracking is easy and normally updated at least once per day.
FedEx often does not show cross country movement on shipments until the package reaches the destination hub or terminal.
USPS delivery confirmation numbers merely confirm that a package has arrived at its destination, it is not a tracking service.


NOTE: Hyperlinks provided when available; for FedEx & UPS shipped orders simply click on the tracking number & it will take you to the appropriate WS to check your order.
For USPS shipped orders follow instructions below.

FX = FedEx 1 800 463-3339 http://www.fedex.com/us/tracking/	UPS = United Parcel Service 1 800 742-5877 http://www.ups.com/tracking/tracking.html
USPS = United States Post Office 1 800 222-1811 http://www.usps.com/shipping/trackandconfirm.htm	DHL = DHL Global http://www.dhl.com